Design Session Terms

1. Agreement and eligibility

These Design Session Terms form an agreement between Tanner Christensen (“Tanner”) and the person purchasing a one-on-one design session (“you” or “client”). By completing checkout after being shown these terms and an acceptance control, you agree to them. You represent that you are at least 18 years old, are located in the United States for this purchase, have authority to use the payment method, and provide accurate checkout information.

A parent or legal guardian must purchase, attend, and remain responsible for any session involving a person under 18. A purchase may not be resold, assigned, or transferred to another client without Tanner’s advance written consent.

2. Service and purchase

Each purchased session is one hour of collaborative design feedback and guidance for $250 USD. You may purchase between one and five sessions in a transaction. Dates are arranged by mutual agreement after payment and depend on Tanner’s availability. No particular date, time, deadline, or outcome is guaranteed, and a session may occur more than 30 days after purchase.

Sessions are normally scheduled and delivered separately. Multiple hours may be combined only by written agreement, and each combined hour uses one purchased session. Purchased sessions do not expire while Tanner continues offering the service. If he permanently stops offering it, the refund rule below applies to your remaining unused sessions. Any applicable tax will be disclosed at checkout or otherwise handled as required by law.

3. Scheduling and attendance

Availability varies and is generally best on weekends, with occasional weekday openings. Contact Tanner before buying if you need a particular date or must meet a deadline. A booking is confirmed only when both parties have agreed to the date through the scheduling process or in writing. Confirm the time zone shown in the scheduling calendar and invitation before accepting a time.

Join on time with a working device, internet connection, and any materials needed for the session. Client lateness does not extend the scheduled end time. If a material technical failure on Tanner’s side prevents meaningful delivery, or Tanner must cancel, you may choose a reasonable replacement time or a refund for the affected session. The parties will reasonably reschedule an interruption outside either party’s control.

4. Refunds, changes, and missed sessions

• Unused purchases: You may request a refund for any unused session within 14 calendar days after purchase.
• Schedule changes: You may move a scheduled session by giving at least 24 hours’ notice before its start time.
• Late cancellations and no-shows: A cancellation with less than 24 hours’ notice, or failure to attend, uses the reserved session because that time was held for you.
• Tanner cancellation: If Tanner cancels, you choose either a reasonable replacement time or a refund for that session.
• Service discontinuation: If Tanner permanently stops offering design sessions, he will refund the price paid for remaining unused sessions.

These rules do not limit refunds, cancellation rights, or processing deadlines required by applicable law. Approved refunds are sent to the original payment method when practical; bank and payment-provider posting times are outside Tanner’s control.

5. Client responsibilities

You are responsible for selecting what to discuss, making and implementing your decisions, evaluating advice, maintaining backups, and obtaining any internal or third-party approvals. You represent that you have authority to share all materials and participant information used in the session and that they do not unlawfully infringe, expose, or misuse another person’s rights or confidential information.

Do not provide regulated, highly sensitive, export-controlled, illegally obtained, or safety-critical material unless Tanner has expressly agreed in writing that it is appropriate for the session.

6. Scope and no guaranteed result

A session provides collaborative design critique, analysis, ideas, and recommendations. It is not a done-for-you design service, work made for hire, legal or financial advice, healthcare or therapy, recruiting or employment placement, certification, or a promise of funding, hiring, promotion, product performance, commercial success, or any other result. You retain control of the work and responsibility for how you use the discussion and outputs.

7. Confidentiality

Each party will use reasonable care to protect the other party’s nonpublic information shared for the session, use it only to provide or receive the service and enforce this agreement, and disclose it only to people who need it and are bound to protect it. Confidential information does not include information that is public without breach, already known without a duty, independently developed without use of the information, or rightfully received from another source without a duty.

A party may disclose information when legally compelled, but where lawful will provide prompt notice and reasonable help seeking protective treatment. Session confidentiality is contractual and does not create attorney-client, doctor-patient, therapist-client, trade-secret counsel, or other professional privilege.

8. No recording or AI assistants

No participant may record, transcribe, stream, or add an AI meeting assistant, automated note-taker, or unannounced participant to a session without advance, session-specific written consent from every participant. Consent for one session does not carry forward to another and may be conditioned on stated storage, access, and deletion rules.

9. Intellectual property

Your materials

You retain ownership of materials you bring to the session. You grant Tanner a limited, nonexclusive license to access, copy, display, and process them only as needed to prepare for, deliver, document, and support the session and meet legal obligations. You do not grant Tanner a right to publish your work or identify you as a client without separate permission.

Tanner’s materials and session outputs

Tanner retains ownership of his pre-existing and independently developed methods, templates, tools, examples, know-how, and general skills, but may not use retained know-how to disclose or reconstruct your confidential information. For Tanner-owned notes, sketches, written summaries, and recommendations created specifically for your session, Tanner grants you a perpetual, worldwide, royalty-free, nonexclusive license to reproduce, modify, implement, display, and share them with your employees, contractors, collaborators, and vendors—and permit those people to do the same solely for your personal or business purposes. This license does not transfer ownership or permit you to sell Tanner’s standalone templates or falsely claim authorship of his pre-existing material.

10. Privacy and session materials

The Privacy Policy explains how Stripe, Google, and Tanner handle purchase, scheduling, meeting, and support information. Tanner deletes downloaded session working files and copies of client materials within 30 days after his use or receipt of them, or the last related communication, whichever is later, unless you request longer retention or a dispute or legal obligation reasonably requires it.

This deletion practice does not require deletion of transaction, tax, accounting, agreement, security, dispute, backup, or other records that Tanner or a provider must or reasonably needs to retain.

11. Disclaimers and limitation of liability

The service is provided with reasonable care but is otherwise “as is.” To the fullest extent permitted by law, Tanner disclaims implied warranties and is not liable for indirect, incidental, special, consequential, exemplary, or punitive damages, lost profits, lost opportunities, lost data, or the cost of substitute services. Tanner’s aggregate liability arising from a session or related purchase will not exceed the amount you paid for the session or sessions giving rise to the claim.

Direct refund obligations under section 4 are outside that liability cap. No exclusion or cap applies to fraud, willful misconduct, gross negligence, statutory violations, personal injury caused by negligence where liability cannot be limited, or any warranty, liability, right, or remedy that cannot legally be waived or limited.

12. Disputes

Before filing a claim, you and Tanner are encouraged—but not required—to send a written notice describing the issue and allow 30 days for informal resolution. California law applies without regard to conflict-of-laws rules, and courts located in Orange County, California are a non-exclusive venue, in each case subject to mandatory consumer protections and forum rights in your location.

Nothing here delays or blocks small-claims proceedings, payment-card chargebacks, urgent injunctive relief, required statutory notices, reports to regulators, or claims filed within an applicable limitation period. This agreement does not require arbitration or waive a class-action right.

13. General terms

Neither party is liable for delay caused by events reasonably outside its control, but this does not eliminate refund rights for undelivered service. You may not assign this agreement without Tanner’s written consent; Tanner may assign it only with a transfer of the relevant practice or as otherwise permitted by law. If a provision is unenforceable, it will be narrowed or severed and the remainder will continue. A waiver must be explicit and does not waive a later breach.

Provisions that by nature should survive—including payment records, confidentiality, intellectual property, disclaimers, liability, and disputes—survive completion. These terms, the checkout disclosures, and any signed written addendum are the entire agreement for the purchased sessions and supersede prior discussions about them. A signed addendum controls where it expressly differs.

Tanner may update these terms prospectively for future purchases by posting a new effective date and version. The version presented at checkout continues to govern that purchase unless both parties agree otherwise or law requires a change. Formal notices and questions may be sent to legal@tannerchristensen.com.

Questions or legal notices may be sent to legal@tannerchristensen.com.